John, 62 years old, is having kidney disease for 12 years. One month ago, he came to Shijiazhuang Kidney Disease Hospital from Sudan accompanied by his daughter Sandy to receive Blood Purification treatment.
Before he come to China, he was suggested to treat his disease by controlling diet. Although the physical condition is relapsed frequently, it does not affect his work and life. Unluckily, a cold deteriorates his condition severely. At that time, his creatinine is up to 1500umol/L, he have to do dialysis to control illness progression. Due to inadequate dialysis, the illness condition can not be controlled well after doing dialysis 3 months.
Since Sandy is worked at expert trading company, she admire Chinese medicine a lot and she is always wanting his father to receive traditional Chinese medicine.
“During treatment period, Sandy needed to go home for several days and we took care of his father whole time. To thank us for looking after his father, Sandy wanted to give us tips for several times, but we refused to take it.”
With excellent treatment, john’ condition is controlled very well and he is leaving our hospital. At departure gate, Sandy gave doctors a box and said that there is surprise in it, please open it when you arrived at hospital. Doctors thought to be a special present. What beyond doctors’ expectation is that there is 300 dollar that is folded into heart shape in it.
Refusing to patients’ tips is one of our hospital’s principle. We do not have other purposes, our goal is to help receive the best treatment.
In order to placate patients, doctor have to receive patients’ tips temporarily. And then, tips are used as patients’ hospitalized expenditure to help patients relive financial burden.
When Sandy knew that her tips have been used as hospitalized expenditure, she thought it is unbelievable, but she also expressed her gratitude to us.
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